
Seeing your Canon printer showing as “In a State” or “Canon Printer Error in State” +1-801-878-6858 can be frustrating, especially when everything seems to be connected. This error generally indicates a problem with communication between your printer and computer. It may involve a software glitch, outdated driver, connectivity issues, canon print spooler error, or system misconfiguration.
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Let’s break down the causes and step-by-step solutions to fix the Canon Printer Error in State +1-801-878-6858 issue.
Common Causes of "Canon Printer Error in a State" Error
Before diving into the fixes, canon printer error in state +1-801-878-6858 understanding the root cause helps in selecting the right solution. The following are typical reasons this error occurs:
Outdated or corrupted printer drivers
Connectivity issues (USB, Wi-Fi, or network)
Print spooler service problems
Incomplete software updates
Paper jams, cartridge issues, or low ink errors
Incorrect default printer setting
Offline or paused printer status
Step-by-Step Solutions to Fix Canon Printer in a State
Step 1: Restart Printer and Computer
Often, a simple restart can clear temporary glitches.
Power off the Canon printer.
Shut down your computer.
Unplug the printer from the power outlet for 60 seconds.
Plug it back in, power it on, and reboot your computer.
Try printing again.
If the error persists, continue with the next steps.
Step 2: Check Printer Connections
For USB Connection:
Disconnect and reconnect the USB cable.
Try a different USB port on your computer.
Avoid USB hubs—connect the printer directly to the PC.
For Wireless Connection:
Ensure both the printer and computer are connected to the same Wi-Fi network.
Restart your router.
Check the printer’s Wi-Fi indicator to confirm stable connection.
If using Ethernet, ensure the LAN cable is secure.
Step 3: Set Canon Printer as Default
An incorrect default printer may cause documents to be sent to a virtual printer.
On Windows:
Go to Control Panel > Devices and Printers
Right-click your Canon printer > Choose Set as default printer
If your Canon printer is grayed out or shows "Offline", uncheck "Use Printer Offline" +1-801-878-6858
On macOS:
Go to System Settings > Printers & Scanners
Select your Canon printer and set it as default
Step 4: Clear the Print Queue
Sometimes, print jobs get stuck and prevent further printing.
On Windows:
Navigate to Devices and Printers
Right-click your Canon printer > See what’s printing
Click Printer > Cancel All Documents
On macOS:
Go to Printers & Scanners
Select your Canon printer > Open Print Queue
Cancel all pending jobs
Then, restart the printer and try printing again.
Step 5: Update or Reinstall Canon Printer Drivers
Outdated or corrupt drivers are a major reason for the “Printer in a State” error.
To Update Driver:
Visit the official Canon website
Enter your printer model (e.g., Canon PIXMA TS6320)
Download the latest driver compatible with your operating system
Install the driver and restart your computer
To Reinstall:
Go to Control Panel > Devices and Printers
Right-click your Canon printer > Click Remove device
Restart your PC
Reinstall the printer using the latest driver from Canon’s website
Step 6: Restart the Print Spooler Service (Windows Only)
The print spooler manages all print jobs. If it's canon stuck or not working, the canon printer may show as In a State +1-801-878-6858.
Steps:
Press Windows + R, type
services.msc
, and press EnterLocate Print Spooler in the list
Right-click > Choose Restart
Close the Services window and try printing again
This can resolve many queue and state-related issues.
Step 7: Run Windows Troubleshooter
Windows offers a built-in troubleshooter for printers.
Steps:
Go to Settings > Devices > Printers & Scanners
Select your Canon printer > Click Manage
Click Run the troubleshooter
Follow the prompts. Windows will attempt to detect and resolve the error automatically.
Step 8: Check for Hardware Issues
Sometimes, the error is not with software or drivers, but with the hardware itself.
Check for paper jams and remove any stuck sheets
Open the cartridge door and check for proper ink cartridge installation
Look for error codes or blinking lights on the printer screen
Clean the print heads if needed (you can do this from printer maintenance settings)
Step 9: Reset the Canon Printer
Resetting the printer to factory settings can clear bugs or corrupted configurations.
General Reset Instructions:
On the printer control panel, go to Settings
Look for Device Settings > Reset > Reset All
Confirm the reset
After resetting, you may need to reconnect to Wi-Fi and reinstall drivers.
Bonus Tip: Reinstall Canon Software
Sometimes, Canon’s printer utility software (like Canon IJ Network Tool or Canon PRINT Utility) can help fix communication issues.
Uninstall the existing Canon software completely
Download and reinstall from Canon's official support site
Use the software to diagnose and reconnect the printer
When to Contact Canon Support
If you've tried all the steps above and the Canon printer still shows “In a State,” it's time to contact the Canon Printer Helpline +1-801-878-6858 or use the Canon Printer Customer Service Number +1-801-878-6858.
They can help you with:
Model-specific troubleshooting
Firmware updates
Hardware diagnostics
Repair or replacement if under warranty
Make sure to have your printer model, serial number, and a description of the issue ready.
Conclusion
Fixing the Canon Printer in a State error +1-801-878-6858 involves a combination of basic checks, driver updates, print queue management, and network troubleshooting. In most cases, the issue can be resolved by restarting services, reinstalling drivers, or resetting the printer.
By following the step-by-step guide above, you should be able to restore your Canon printer to full functionality. If all else fails, Canon’s customer support +1-801-878-6858 is just a call away.
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