[2025 Fix] How to Fix a Canon Printer That Won’t Connect to Wi-Fi

If your Canon printer won’t connect to Wi-Fi (Call USA/CA: +1-801-878-6858), is not connecting to your computer, or can’t access the internet, this guide will walk you through every step to troubleshoot and resolve canon printer not connecting to wifi +1-801-878-6858 the problem.

Section 1: Understanding the Problem

Before jumping into solutions for canon printer not connecting to wifi +1-801-878-6858, it's important to understand the types of connection issues:

  1. Wi-Fi Connection Issue: The printer can’t connect to your wireless network.

  2. Computer Connection Issue: The printer is on the network, but your computer doesn’t recognize it.

  3. Internet Access Issue: The printer needs an internet connection for features like cloud printing or firmware updates but fails to connect.

Section 2: Basic Preliminary Checks

1. Restart All Devices

  1. Power off your Canon printer, Wi-Fi router, and computer.

  2. Wait 30 seconds, then power them back on.

  3. Try reconnecting once everything has restarted.

2. Ensure Wi-Fi is Working

  1. Check if other devices (smartphones, laptops) are connected to the Wi-Fi.

  2. If not, reset your router.

3. Printer Placement

  1. Make sure the printer is within range of your Wi-Fi router.

  2. Avoid thick walls, metal, or other electronics that can interfere with signals.

Section 3: Fix Canon Printer Not Connecting to Wi-Fi

1. Use Canon’s Wireless Setup Wizard

For touchscreen printers:

  1. On the printer, go to Settings > Wireless LAN Setup.

  2. Select Easy Wireless Setup or Standard Setup.

  3. Choose your Wi-Fi network (SSID) from the list.

  4. Enter your Wi-Fi password (case-sensitive).

  5. Wait for confirmation of a successful connection.

For printers without touchscreen:

  1. Use WPS (Wi-Fi Protected Setup) or install Canon’s IJ Network Tool on your computer to set up the connection via USB first.

2. Use WPS Button (if supported)

  1. Press the Wi-Fi button on the printer until the light flashes.

  2. Within 2 minutes, press the WPS button on your router.

  3. Wait for the printer to automatically connect to the network.

  4. The Wi-Fi light will stop blinking and remain steady when connected.

3. Reset Network Settings

If the above steps don’t work:

  1. On the printer, go to Setup > Device Settings > Reset Settings > Reset Network Settings.

  2. Try the wireless setup again from scratch.

Section 4: Fix Canon Printer Not Connecting to the Computer

Even if your canon printer not connecting to computer +1-801-878-6858, your computer may not detect it due to driver or configuration issues.

1. Reinstall or Update Printer Drivers

On Windows:

  1. Go to the Canon Support +1-801-878-6858.

  2. Search your printer model and download the latest drivers.

  3. Open Control Panel > Devices and Printers.

  4. Remove the old Canon printer entry (right-click > Remove device).

  5. Install the new driver and reconnect the printer.

On macOS:

  1. Go to System Settings > Printers & Scanners.

  2. Remove the existing Canon printer.

  3. Click the + button to re-add the printer.

  4. macOS will search for available drivers or prompt you to download them.

2. Add the Printer Manually (If Not Detected Automatically)

On Windows:

  1. Go to Settings > Devices > Printers & Scanners.

  2. Click Add a printer or scanner.

  3. If Windows doesn’t find it, select “The printer that I want isn’t listed”.

  4. Choose Add a printer using a TCP/IP address.

  5. Enter the printer’s IP address (found on the printer’s network settings or configuration page).

On macOS:

  1. Open Printers & Scanners.

  2. Click +, then go to IP tab.

  3. Enter the printer’s IP address and protocol (usually "IPP").

  4. macOS will detect the printer and install the correct driver.

Section 5: Fix Canon Printer Not Connecting to the Internet

Some advanced Canon printer not connecting to internet +1-801-878-6858 access for features like:

  1. Cloud printing (Google Cloud Print, Canon Cloud)

  2. Firmware updates

  3. Mobile printing apps

1. Verify Internet Access via Router

  1. Make sure the printer is connected to the same Wi-Fi network that has internet access.

  2. If your network has restrictions (e.g., guest networks, parental controls), the printer may be blocked.

2. Check DNS Settings

Incorrect DNS settings can prevent internet access.

  1. Go to the printer's Network Settings.

  2. Set DNS to Automatic (DHCP) or manually enter:

    1. Preferred DNS: 8.8.8.8

    2. Alternate DNS: 8.8.4.4 (Google's DNS)

3. Firmware Update via USB (Offline)

If the canon printer can't access the internet:

  1. Go to Canon’s support site and download the latest firmware for your model.

  2. Transfer the update to the printer using a USB flash drive or computer connection (method varies by model).

  3. Follow on-screen prompts to update firmware manually.

Section 6: Mobile Printing & Canon PRINT App Connection Issues

If you're using a smartphone or tablet and can’t connect:

1. Canon PRINT Inkjet/SELPHY App Troubleshooting

  1. Make sure both the canon printer and mobile device are on the same Wi-Fi network.

  2. Restart the Canon PRINT app.

  3. If still not connecting:

    1. Open printer Wi-Fi settings > Reset network > Reconnect to Wi-Fi.

    2. Delete the printer from the app and re-add it.

2. Enable Wireless Direct Mode (Optional)

If no Wi-Fi is available, use Wireless Direct:

  1. On the printer, enable Wireless Direct mode.

  2. On your phone, connect to the printer’s Wi-Fi (e.g., Canon_ij_xxxxx).

  3. Open the Canon PRINT app and print directly.

Section 7: Additional Tips and Tricks

1. Use Canon IJ Network Tool (PC Utility)

  1. Download this tool from Canon’s website to:

    1. View connection status

    2. Reconnect to Wi-Fi

    3. Diagnose problems

2. Print a Network Configuration Page

  1. Most Canon printers allow you to print this from the Maintenance menu.

  2. Use it to:

    1. Check printer IP address

    2. Confirm Wi-Fi signal strength

    3. Detect connection errors

3. Disable Firewall or Antivirus (Temporarily)

  1. Security software may block the connection between printer and computer.

  2. Try disabling the firewall temporarily and check if the printer connects.

4. Assign a Static IP Address (Advanced)

  1. If your printer keeps disconnecting:

    1. Log in to your router settings.

    2. Reserve a static IP address for the printer based on its MAC address.

    3. Manually assign this IP on the printer’s network settings.

Section 8: When to Contact Support

If all else fails, the issue may be due to:

  1. A defective Wi-Fi module

  2. Internal network board failure

  3. Firmware corruption

Contact Canon Support +1-801-878-6858 or visit an authorized repair center. If your printer is under warranty, repairs or replacement may be free.

Conclusion

Canon printer connection issues can be frustrating, but most are solvable with a methodical approach. Whether your Canon printer won’t connect to Wi-Fi +1-801-878-6858, your computer, or the internet, this guide gives you practical and proven solutions to get things working again.

Remember:

  1. Keep your printer firmware and drivers updated.

  2. Avoid using guest or restricted networks.

  3. Position your printer close to the router for a stronger signal.

By following these steps, you can ensure your Canon printer stays connected and performs as expected for years to come.

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